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Training Manager - Tennessee
SEVIERVILLE TN 37862
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90674773

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Wyndham Destinations

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Summary

  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  2 Views, 0 Applications  
 
Training Manager - Tennessee
Wyndham Vacation Ownership is the world's largest
vacation ownership company with an impressive list of world-renowned
destinations. We've grown and excelled by remaining true to our corporate
values of integrity, accountability and exceptional customer service. It
is the strong values and Count On Me service promise of being respectful, being
responsive and delivering great experiences exhibited by our team that
continues to set us apart from the rest.



Wyndham Vacation Ownership's vision is to deliver a
lifetime of memorable vacation experiences for our owners. This vision is
supported by our mission statement which states:



We embrace and live the Wyndham "Count on Me" culture
creating a supportive environment for employees to develop and prosper.



This exciting position will allow the right candidate the
opportunity to work with ClubWyndham, WorldMark by Wyndham and Shell Vacation
Club by Wyndham.





**Responsibilities:**



The right candidate will report directly to the
Regional Director of Training for the Midwest Region.




+ The right candidate will relocate to theSevierville, TN area.

+ Have a strong desire to be an integral part of thearea senior leadership team.

+ Assists in overseeing training forthe Tennessee area, which includes the Smoky Mountains, Fairfield Glade andNashville.

+ Must be able to travel throughout the Midwest region, if needed. Required to travel to the sites in Tennessee

+ Must have the ability to communicate and partner with SVP, VP, DOS, Regional Director of Training, Regional Director of Recruiting, Regional Director of Sales Projects, Site Recruiters and Site Trainers.

+ Possess the ability to identify opportunities relating to, but notlimited to, the training department, sales lines (in house and front line),sales processes and a desired follow-through to affect and implement positivechange.

+ Must a proven track record of success.This may include, but is not limited to, front line or in house sales,sales manager, site trainer, Sr. Manager, DOS or VP positions.

+ Support the Specialist Presenter team for training and complianceand be certified to conduct Non-Owner Workshops and/or Owner Workshops, if needed

+ Have a strong working knowledge of Wyndham Vacation Resorts,WorldMark by Wyndham and Shell Vacation Club.




This position will oversee training to include:



o
Ensuring Wyndham's "Play to Win" new hire training curriculum is
delivered to new hires in a classroom setting using the iPad



o Ensuring
Wyndham's "Road to Success" 12-week follow-up training is being facilitated to new
hires in a consistent classroom setting and Online in SuccessMatters



o Ensuring WVO
Sales Compliance in person and online course is completed in new hire classes,
as well as all compliance related trainings



o Ensure follow-up
training/ hours of power/ redline trainings are being facilitated regularly, as
well as providing additional "Jumpstart" support when needed



o Ensure all
trainers are following their classes to the floor and T.O. behind the new hires
90 days or less



o Ensure sites are
up-to-date on all recently approved Wyndham collateral



o Partner with
Regional Director of Training in staffing any open roles in your area



o Report weekly to
the DOT on the TN area training focus and training team results



o Accountability to
update the Talent Team Share Drive every two weeks


**Required MinimumQualifications:**




+ A minimum of 2 years Wyndham sales experience. Frontline andIn House experience preferred

+ Strong working knowledge of ClubWyndham, WorldMark by Wyndham andShell Vacation Club

+ A minimum of 1 year Sales Management experience or 2years in a trainer role is preferred

+ Proven track record with the ability to T.O. tables

+ Must be able to facilitate a New Hire training class using "Playto Win" content on iPad

+ Must have strong working knowledge of iPad (Apple) basics, TalentTeam App features, and Notability

+ Must obtain a Tennessee Timeshare license

+ Thorough understanding of Wyndham's products and services

+ Strong interpersonal, organizational, written and verbalcommunication skills

+ Proficient in Microsoft Office

+ Ability to interface with all levels of employees in aprofessional manner

+ Effective time management skills

+ Work schedule flexibility

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